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Setting up the iZettle Reader on your iPad

The iZettle Reader is an EMV-enabled payment terminal that accepts chip and PIN and contactless debit and credit card payments, as well as mobile payments through Samsung Pay, Apple Pay and Google Pay. It connects to the Retail POS app and your iPad via Bluetooth.

Payment processing with the iZettle Reader is only available to merchants in the United Kingdom and the Netherlands. 


Initial setup

The iZettle Reader is available for purchase through iZettle. Once you have created a business account through iZettle and have received your card reader, you can pair the reader to Lightspeed Retail. 

Note: To begin setup, the reader must be charged for a minimum of two hours.  

Setting location and currency

To process payments with iZettle, the location of your Retail account needs to be set to the United Kingdom or the Netherlands and its currency set to GBP £ (pound sterling) or EUR € (euro). 

  1. Log in to Lightspeed Retail as an administrator using your username and password.
  2. Navigate to Manager > Settings > General Options
  3.   Under Location Customization, select the following:
    Location: United Kingdom or Netherlands
    Currency: GBP £ or EUR €
  4. Tap Save Changes.

Configuring the iZettle gateway

  1. Log in to Lightspeed Retail as an administrator using your username and password.
  2. From the Manager tab, tap Settings > Payment Processing.
  3. Tap + Add Payment Gateway.
  4. From the drop-down menu, select iZettle
  5. The options for the gateway will now display.
  6. Under Assign a Name, enter a name for the gateway.
  7. If you have a multi-store account, under Select Shops, select all locations that will use the gateway.
  8. Tap Save.
  9. Tap Done to return to the manager screen.

Adding the iZettle Reader to Lightspeed Retail via your iPad

Once the iZettle gateway has been configured, log in to your iZettle account and connect the iZettle Reader in Lightspeed Retail.

Adding the iZettle Reader to your iPad

  1. Power on your iZettle Reader by pressing the power button on the top right corner. The battery status and device name will display on the terminal screen.
  2. On your iPad, Navigate to Settings > Bluetooth.
  3. On the Bluetooth panel, tap your iZettle Reader to begin the pairing process.
  4. Compare the number on your iPad to the one on the screen of your iZettle Reader.
  5. To confirm that the numbers match, press the blue checkmark button on the iZettle Reader.
  6. Tap Pair on your iPad.
  7. Once pairing is complete, your iZettle Reader will now display as connected.

Adding the iZettle Reader to Lightspeed Retail

  1. Log in to Lightspeed Retail as an administrator using your username and password.
  2. From the Profile tab, tap payment terminal.
  3. Enter your iZettle credentials and tap Log in.
  4. Tap Card Readers.

Your iZettle Reader will now display insert card on its screen. You will now be able to check the reader’s battery level and version information in the card readers modal of the Retail POS app.

If a software update is available for your iZettle Reader, we recommend tapping Update card reader.

Processing a test transaction

Now that your iZettle Reader is connected to the Retail POS app, it's time to process a test transaction.

  1. On the Profile screen, tap New Sale.
  2. Tap + > Miscellaneous Charges.
  3. In the Price field, enter 1.00.
  4. Tap Add.
  5. Tap Card.
  6. Process the credit card on the iZettle Reader.
  7. Tap Allow in the following alert:
    The Payment modal confirms that the payment is approved and closes automatically.
  8. On the Credit Card screen, tap Finish Sale.

You're now ready to accept credit card payments from your customers with iZettle!

What's next?

Making a sale

Learn how to process a sale with Lightspeed Retail

Processing sales

Exchanges and Refunds

Learn how to process exchanges and refunds.

Processing refunds and exchanges


Learn more about sales reports and how to keep track of revenue.

Sales and refund reports

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