The Zettle Reader is an EMV-enabled payment terminal that accepts chip and PIN and contactless debit and credit card payments, as well as mobile payments through Samsung Pay, Apple Pay and Google Pay. It connects to the Retail POS app and your iPad via Bluetooth.

Payment processing with the Zettle Reader is only available to merchants in the United Kingdom and the Netherlands.

Initial setup

The Zettle Reader is available for purchase through Zettle. Once you have created a business account through Zettle and have received your card reader, you can pair the reader to Lightspeed Retail.

Note: To begin setup, the reader must be charged for a minimum of two hours.

Setting location and currency

To process payments with Zettle, the location of your Retail account needs to be set to the United Kingdom or the Netherlands and its currency set to GBP £ (pound sterling) or EUR € (euro).

1. Log in to Lightspeed Retail as an administrator using your username and password.
2. Navigate to Manager > Settings > General Options
3. Under Location Customization, select the following:
   Location: United Kingdom or Netherlands
   Currency: GBP £ or EUR €
4. Tap Save Changes.

Configuring the Zettle gateway

1. Log in to Lightspeed Retail as an administrator using your username and password.
2. From the Manager tab, tap Settings > Payment Processing.
3. Tap + Add Payment Gateway.
4. From the drop-down menu, select Zettle.
   
5. The options for the gateway will now display.
6. Under Assign a Name, enter a name for the gateway.
7. If you have a multi-store account, under Select Shops, select all locations that will use the gateway.
8. Tap Save.
9. Tap Done to return to the manager screen.

Adding the Zettle Reader to Lightspeed Retail via your iPad

Once the Zettle gateway has been configured, log in to your Zettle account and connect the Zettle Reader in Lightspeed Retail.

Adding the Zettle Reader to your iPad

1. Power on your Zettle Reader by pressing the power button on the top right corner. The battery status and device name will display on the terminal screen.
   
2. On your iPad, Navigate to Settings > Bluetooth.
3. On the Bluetooth panel, tap your Zettle Reader to begin the pairing process.
   
4. Compare the number on your iPad to the one on the screen of your Zettle Reader.
5. To confirm that the numbers match, press the blue checkmark button on the iZettle Reader.
   
6. Tap Pair on your iPad.
7. Once pairing is complete, your Zettle Reader will now display as connected.

Adding the Zettle Reader to Lightspeed Retail

1. Log in to Lightspeed Retail as an administrator using your username and password.
2. From the Profile tab, tap payment terminal.
3. Enter your Zettle credentials and tap Log in.
4. Tap Card Readers.

Your Zettle Reader will now display insert card on its screen. You will now be able to check the reader’s battery level and version information in the card readers modal of the Retail POS app.

If a software update is available for your Zettle Reader, we recommend tapping Update card reader.

Processing a test transaction

Now that your Zettle Reader is connected to the Retail POS app, it's time to process a test transaction.

1. On the Profile screen, tap New Sale.
2. Tap + > Miscellaneous Charges.
3. In the Price field, enter 1.00.
4. Tap Add.
5. Tap Card.
6. Process the credit card on the Zettle Reader.
7. Tap Allow in the following alert:
   The Payment modal confirms that the payment is approved and closes automatically.
8. On the Credit Card screen, tap Finish Sale.

You're now ready to accept credit card payments from your customers with Zettle!