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Locking and unlocking employees

Locking employees is a helpful way to protect your Retail account when employees with external login access aren't scheduled for a shift. By locking them temporarily, it prevents them from accessing your Retail account with their username and password on their days off. On days when they are scheduled for a shift, simply unlock them so they can log in to your Retail account and serve customers. 


  1. From the main menu, click Settings > Employee Setup.
  2. To lock or unlock an employee, press the lock button next to their name.


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