Hi. How can we help?

Keeping Lightspeed Retail POS (R-Series) secure

You've worked hard to get your business online, and we want to help you protect it. You can keep your business secure by managing your employees' access to Lightspeed Retail, enabling multi-factor authentication, and regularly reviewing your reports.

Assigning employee roles

You can create and use employee roles to control what permissions each employee type has within your store.

Using PINs for added security

You can track who is making each transaction by requiring employees to enter their PIN to start a sale on the register.

To keep your account safe, you can configure Lightspeed Retail to automatically log out or require a PIN after a period of inactivity.

Setting up multi-factor authentication

You can set up multi-factor authentication (MFA) to add an extra layer of security to a user's account and prevent unauthorized access. Using MFA reduces the risk of fraud and identity theft and protects businesses from attacks that may compromise data.

Reviewing reports of system activity

Lightspeed Retail reports let you see what's going on in your store. We recommend using these reports to keep you informed about sales activity. 

Some useful reports for keeping track of your system activity include the Line Employee report and your end of day report.

The Line Employee report shows the total sales, discounts, and cost by employee. These are areas where an employee could cheat the system by not making sales, by making sales with discounts, or by adjusting the price of an item.

An end of day report allows you to track your daily sales, taxes, refunds and total items sold, to monitor for abnormal changes that may indicate suspicious activity.

Was this article helpful?

1 out of 1 found this helpful