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Setting up the Star TSP100IIIW on Windows (without Hub)

Availability disclaimer: You can also set up your Star TSP100IIIW receipt printer with Lightspeed Hub. At this time, however, Lightspeed Hub is available to all new merchants who joined Retail POS on September 1, 2020 and after. It's also available to certain existing merchants who joined Retail POS before September 1, 2020 as it's currently in private beta.

 

The Star TSP100III model connects wirelessly to your internet router and provides wireless receipt printing from your Windows computer.

Setting up your Star TSP100III involves the following steps:

  1. Connecting your printer
  2. Inserting your paper roll
  3. Connecting your printer to your wireless network
  4. Installing your printer's driver on your computer
  5. Adding your printer to your computer
  6. Formatting your computer settings
  7. Formatting your Firefox browser settings

NOTE: Like the Star TSP100 model, the Star TSP100III can also provide wireless receipt printing by connecting directly to your internet router with an ethernet cord. For more information on this LAN setup, click here.

1. Connecting your printer

  1. Connect the power cord to your printer and an electrical outlet.
  2. Turn on the printer and wait for the blue Ready light to become solid.

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2. Inserting your paper roll

  1. To open the printer's lid, push the latch on the right away from you and lift the lid upwards.
  2. Insert the paper roll in the orientation below.
  3. Pull the paper out past the cutter at the front of the printer.
  4. Push the lid down to snap the latch shut.

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3. Connecting your printer to your wireless network 

The simplest way to connect your printer to your wireless network is by WPS. If your router does not support WPS, you can connect by the AP network mode.

Connect by WPS

  1. On the back of your printer, press and hold the red PAIR button. The blue Ready light in front of the printer will start blinking.
  2. On your router, press the wps_logo_small.png (WPS) button.

    NOTE: Step 1 and 2 need to be done within 30 seconds of each other.

  3. Once the connection between your printer and router is established, the blue Ready light will be solid and your Network Configuration and Current IP Parameters Status will print automatically.

    NOTE: If a connection is not established after repeating steps 1-3, refer to Star Micronic's FAQ - Cannot connect to network article.

  4. Under Current IP Parameters Status, take note of the IP Address. This is your printer's new dynamic IP address.

Connect by AP network mode

Connecting your printer to your computer by the AP network mode involves:

  1. Printing your Network Configuration and Current IP Parameters.
  2. Setting your wireless LAN settings.

1. Printing your Network Configuration and Current IP Parameters

  1. To turn off your printer, press the power switch on the left.
  2. While your printer is off, press and hold the FEED button on the front of your printer.
  3. Still holding the FEED button, turn on your printer using the same power switch.
  4. Once your Network Configuration and Current IP Parameters Status print successfully, release the FEED button.
  5. Under Network Configuration, take note of the SSID. This is you printer's name.
  6. Under Current IP Parameters Status, take note of the IP Address. This is your printer's default static IP address.

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 2. Setting your wireless LAN settings

  1. From your Network Settings Screen_Shot_2017-03-16_at_5.23.10_PM.png, select your printer's name.
  2. Click Connect.
  3. From your Firefox browser, enter your printer's default static IP address.
  4. From the left menu, click Login.
  5. In the new Authentication Required window, enter the following:
    • User Name: root 
    • Password: public
    • Click OK.
  6. To close the new security window, click Cancel.
  7. From the left menu, click WLAN Settings.
  8. Select Infrastructure Mode and enter the following:
    • SSID: your Wi-Fi network's name.
    • Security: WPA2/AES.
    • Security Key: your Wi-Fi network's password.
    • Click Submit.
  9. From the left menu, click the Save section and select the following:
    • select Save > Configuration printing > Restart device.
    • click Execute.
  10. From the automatic printout, Under Current IP Parameters Status, take note of the IP Address. This is your printer's new dynamic IP address.

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4. Installing your printer driver on your computer

  1. For Windows 7 and later, click here to initiate the download of your printer driver to your computer.
  2. To save your printer driver, click OK.
  3. From your browser's Downloads folder, double-click your tsp100 file to locate it in your computer.
  4. From the tsp100 folder, double-click Autorun.
  5. From the Compressed (Zipped) Folders windows, click Extract All Extract.
  6. From the tsp100 folder, double-click Autorun.
  7. From the new TSP100 futurePRNT window, click Installation > I Accept.
  8. From the new User Account Control window, click Yes.
  9. From the new Install Shield Wizard window, click Next Next NextInstall.
  10. Deselect the Launch Star Cloud Services Web site and click Finish.

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5. Adding your printer to your computer

  1. To open your LAN & Bluetooth Setup Tool, search for LAN in the bottom left search field of your screen.
  2. Click LAN & Bluetooth Setup Tool.
  3. From the new User Account Control window, click Yes.
  4. In the new LAN & Bluetooth Setup Tool window, click Discovery.
  5. Once your Star TSP100III and it's dynamic IP address is listed, highlight your printer and click Print Queue
  6. From the new Print Queue window, select the Print Test checkbox and click Apply.

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6. Formatting your computer settings

  1. Go to Start > Control PanelsView devices and printers

    NOTE: If you are using a Windows 8 or 10 version, right-click the Start Menu instead of doing a left-click.

  2. Right-click the Star TSP100III and select Printing Preferences.
  3. Click the Advanced button and set the Paper Size to 72 x Receipt.
  4. Click OK OK
  5. Right-click the Star TSP100III and select Printer properties.
  6. Click Preferences > Advanced and set the paper size to 72 x Receipt.
  7. Click OK > OK.
  8. Click the Advanced tab.
  9. Click Printing Defaults and set the paper size to 72 x Receipt.
  10. Click OK > OK.
  11. Click the Device Settings tab and set the following:
    • FRICTION: 72 x Receipt.
    • Page Cut Type: Partial Cut (for receipts to cut automatically).
    • Document Cut Type: Partial Cut (for receipts to cut automatically).
    • Peripheral Unit Type: Cash Drawer (for the cash drawer to open when you print a receipt).
    • Peripheral Unit 1: Document Top (for the cash drawer to open when you print a receipt).
    • Peripheral Unit 2: Document Top (for the cash drawer to open when you print a receipt).
  12. Click OK.
  13. Right-click the Star TSP100III and select Default Printer (optional)Ensure that the green checkmark appears next to the printer.

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7. Formatting your Firefox browser settings

Formatting your Firefox browser settings involves configuring the:

  1. About:config settings
  2. Page setup
  3. Print prompt properties

About:config settings

  1. Open your Firefox browser.
  2. In the address bar, enter about:config
  3. Click the I accept the risk! button.

    aboutconfig.gif

  4. In the Search bar, enter margin
  5. From the Preference Names below, double-click their Value columns > enter 0 > click OK.
    • print.print_margin_bottom
    • print.printer_[name of receipt printer].print_headerleft
    • print.print_margin_right
    • print.print_margin_top
    • print.print_unwriteable_margin_bottom
    • print.print_unwriteable_margin_left
    • print.print_unwriteable_margin_right
    • print.print_unwriteable_margin_top

    margins.gif

    NOTE: If you have Preference Names for margins specific to your Star TSP100III printer, change them to 0 as well.

  6. In the Search bar, enter header
  7. From the Preference Names below, double-click their Value columns > delete the values > click OK:
    • print.print_headerleft
    • print.print_headerright

    header.gif

    NOTE: If you have Preference Names for headers specific to your Star TSP100III printer, change them to 0 as well.

  8. In the Search bar, enter footer
  9. From the Preference Names below, double-click their Value columns > delete the values > click OK:
    • print.print_footerleft
    • print.print_footerright

    footer.gif

    NOTE: If you have Preference Names for footers specific to your Star TSP100III printer, change them to 0 as well.

  10. In the Search bar, enter print_printer
  11. From the Preference Name print_printer, right click its Value column > click Reset.

  12. From the Search bar, enter print.save_print_settings
  13. If you print from Firefox to multiple printers, from the Preference Name print.save_print_settings, double-click the Value column to set it to false instead.

  14. Close the about:config Firefox tab.

Page setup

  1. Open your Firefox browser.
  2. Click FilePage Setup.
  3. Click the Margins & Header/Footer tab.
  4. In the Margins section, enter in all the fields.
  5. In the Headers & Footers section, select blank from all the drop-downs.
  6. Click OK

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Print prompt properties

  1. From the main menu of your Retail account, click Reports > Totals.
  2. From the ID column, click a blue Transaction ID.
  3. Click the grey Print Receipt button. 
  4. From the new Print window, click Properties.
  5. From the new Properties window, click Advanced...
  6. From the new Advanced Options window, make sure the Page Size drop-down menu is set to 72mm x Receipt.
  7. Click OK > OK > OK. You should have a successful receipt and your computer should be official setup for wireless receipt printing!

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