You can filter the results of the Lines report to view the refunds for a specific date range.
To do this:
-
Navigate to Reports > Lines.
-
Click the date field and set the date range.
-
Use the Items/Charges dropdown to select Items.
- Click Search.
-
Click QTY to sort the results by quantity. The lines with a negative quantity are refunded items.
Items with a negative quantity indicate returned items.
What's next?
Refunding or exchanging
Learn how to complete refunds, including partial refunds, and exchanges.
Viewing miscellaneous and service charges
Use reporting to view miscellaneous charges and service charges over a specific time period.