Hi. How can we help?

Searching for sales on your iPad

To search for a sale, tap Sales. From there, you have a choice of methods to find the sale.

Scan a receipt

The fastest way to search for a sale is to simply scan your customer's receipt with a barcode scanner. This will filter the list to the specific sale.

The sales search, showing the sale found by scanning a receipt.

Searching with sale details

If your customer has their receipt but you don't have a barcode scanner, you can search the sale.

  1. From the Sales panel, tap the magnifying glass icon to display the search bar.The Sales page highlighting the magnifying glass icon beside the search bar.
  2. Enter the last digits of the ticket number on the receipt (e.g. 220000000712) to filter the list to the specific sale.

    A customer receipt highlighting the last three numbers of the sale.

    The Sales search page, searching the last three digits of the sale number.

If your customer doesn't have their receipt, use the search bar and filters to find a sale based on its details. Other viewable details in the Sales panel and Details panel (e.g. date, total and items) can help you find a specific sale.

The Sales search page, with a customer's name being searched.

Filtering sales

You can use the filters to group your sales by the following details:

  1. Shop (if multi-store)
  2. Register
  3. Status

The Sales page, highlighting the Shop, Register, and Status filters.

What's next?

Understanding the sales history view

Continue in-progress sales and find completed sales to start refunds or exchanges

Learn more

Editing a sale

Make changes to completed sales.

Learn more

Was this article helpful?

0 out of 0 found this helpful