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Configuring email settings

Lightspeed Retail POS allows you to customize the settings for emails originating from your shop. You can email receipts to your customers and email purchase orders to your vendors. If you have Lightspeed Loyalty set up, you can further customize your outgoing emails.

Changing your email settings

To configure your email settings:

  1. Navigate to Settings > General Options.

    Settings page with General Options emphasized.

  2. Click Email.

    General Options page with Email tab emphasized.

  3. Configure your email settings.
    • Disable All Email: Checking this disables all email functions within your account.
    • Reply To/From Email Address: The email address that all emails are sent from.
    • Email Subject: The subject line used for all emails sent from your account.
    • Receipt Email Header: The message that will appear in the header of all emails sent from your account.
    • Receipt Email Footer: The message that will appear in the footer of all emails sent from your account.

    Email settings page with list of settings and Save Changes button.

  4. Stores with eCom (C-Series) enabled have additional setting options.
    • Admin's email: Checking this sends an email notification to the Admin's email when a customer uses a Lightspeed payment link to pay their statement.
    • Store's email: Checking this sends an email notification to the store's email when a customer uses a Lightspeed payment link to pay their statement.
  5. When you've finished editing your settings, click Save Changes.

What's next?

Creating discount rules

Create standard and tiered discount rules.

Learn more

Configuring brand settings

Customize your logo and background.

Learn more

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