The event log can be used to monitor and maintain what is happening within your Retail POS account.

Accessing the event log

To access the event log, navigate to Settings > Event log.

Here, you'll see a list of previous events.

You can use the filters to see a range of entries or locate a specific entry.

Understanding the event log

Columns

The following columns are present in each event log:

• ID: The individual ID number of the event, automatically generated by Retail POS.
• Date/time: The date and time the event occurred.
• Employee: The employee who initiated the event.
• Type: Type of event, categorized as login or log.
• Category: Category of event. Categories include:
  • API
  • Log
  • Login
  • Register
  • Sale
  • Settings
  • Shop
• Event: A description of the event. See below for a list of events.
• Sale ID: The associated sales ID for an event action, when applicable. Click the ID number to be redirected to the sale's Details page.
• Shop: Multi-location accounts will show which location actioned the event.
• Register: The register used to action the event.
• Form: The form the event took, automatically assigned by Retail POS.
• View details: Click this to see additional information related to the event, including the IP address where the event was actioned.

Events

The events tracked in the event log include:

Item events

• Add item
• Add multiple user items
• Add user item
• Item price changed

Sale events

• Cancel transaction
• Continue sale
• Disp sale employee
• Disp trans discount
• Do payments
• Layaway all
• Layaway mode
• Load refund
• Load transaction
• New transaction
• Refund mode
• Refund transaction line
• Register withdraw
• Register add labor
• Register add misc
• Register add from item search
• Register add multiple user items
• Register add user item
• Register complete transaction
• Register delete all
• Register edit/save transaction line
• Register generic
• Register inline edit/save transaction line
• Register inline edit transaction line
• Register inline save transaction line
• Sale complete
• Sale update completed
• Sale update requested
• Special order all
• Special order mode
• Void all payments

Settings events

• Add amount
• Admin access readonly
• Admin access read and write
• Changed access PIN
• Changed employee role
• Changed view
• Choose shop
• Clear customer
• Complete all
• Complete layaway line
• Complete special order line
• Find customer
• Save (settings)
• Select customer
• User login
• View

Employee events

• Archive/unarchive employee
• Clock in/out
• Create employee
• Delete employee
• External login modifications
• Lock employee access
• Modify employee name

Serial number events

• Create serial number
• Delete serial number
• Customer attached
• Customer removed
• Modify serial number

What's next?