5 a. Opening the Register

At the start of each business day, you must open your till and add the starting balance. When you close your register at the end of the day, you can balance your till and see any shortages or overages. Depending on if you are using Retail for desktops or iPads, the workflow to open your register differs slightly.

Desktop

  1. Log into your Lightspeed Retail account.
  2. From the main menu, go to Sales.
  3. Select a register.
  4. Count your cash denominations.
  5. Enter your opening count. 
  6. Click Submit Count.
  7. Lastly, insert your cash into your till.

For more information, go to article Opening the till at start of day.

iPad

  1. Log into your Lightspeed Retail account.
  2. From the main menu, tap the Lightspeed logo on the top left.
  3. Select Manage Registers.

    NOTE: You can also tap your shop name just under the Lightspeed logo

  4. Select your register.
  5. Count your cash denominations.
  6. Enter your opening count. 
  7. Tap Submit Count.
  8. Lastly, insert your cash into your till.

For more information, please see our Opening and closing cash registers on your iPad article.

What's next?

 

Advanced

Desktop

If you have a multi-store account or multiple registers:

  1. From the main menu, click the shop name on the top left to change your shop.
  2. Select another shop and/or register.

    NOTE: If you are in the correct shop already but have multiple registers, form the main menu, you can also tap Sales Switch Registers to select another register.

  3. Count your cash denominations.
  4. Enter your opening count. 
  5. Tap Submit Count.
  6. Lastly, insert your cash into your till.

iPad

If you have a multi-store account or multiple registers:

  1. From the main menu, tap the Lightspeed logo on the top left.
  2. Select Manage Registers.

    NOTE: You can also tap your shop name just under the Lightspeed logo

  3. Select another shop and/or register.
  4. Count your cash denominations.
  5. Enter your opening count. 
  6. Tap Submit Count.
  7. Lastly, insert your cash into your till.
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