4 a. Integrated vs. Non-Integrated

Integrated payment processing

In Lightspeed Retail, you can set up your payment processing with our integrated payment processors. This means that during a sale, the desired amount in Lightspeed is sent to your card reader or terminal where your customer's card is charged. Once the payment is captured, the payment type (for example, credit card) and amount is recorded in your Lightspeed Retail reporting. Depending on your integrated payment processor, if the sale is voided or refunded in your Lightspeed account, the actual funds will return to your customers card as well.

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Non-integrated payment processing

If you’re using a non-integrated processor, you don’t need to do any setup procedure as your external card reader or terminal is not directly connected to your Lightspeed Retail account. During a sale, you will manually enter the desired amount at your card reader or terminal and charge your customer's card. Afterwards, from Lightspeed Retail payment screen, record which payment type they used (for example, credit card) and the amount charged. The payment type (for example, credit card) and amount is recorded in your Lightspeed Retail reporting. If the sale is voided or refunded in your Lightspeed account, the actual funds will not be returned to your customers card. You will need to use your terminal, card reader or contact your non-integrated payment processor.

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What's next?

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