5 d. Voids

Voiding a sale returns the items to inventory and removes the sale and payment from your Lightspeed account's history. For your record keeping however, Lightspeed is designed to compile your voids in the appropriately named Voids report. Please double check before voiding a sale as voids are irreversible.

 

For more information, please see our Voiding a sale article.

What's next?

 

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Depending on your integrated payment processor, how many days since the original transaction and if a debit or credit card was used, processing a void in Lightspeed will also officially refund your customer's debit or credit card.

 

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