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Fixing your receipt printer printing blank paper

While using your receipt printer, you may encounter problems on Hub such as your printer feeding blank paper. This article explains basic troubleshooting steps you can follow to fix your printer. 


  1. Verify if the paper in the printer was put backward. Thermal paper is one-sided. Therefore, the paper must be in the correct direction to print. 
  2. If the first step doesn't work, open an incognito window in your browser. You may also use a different browser to attempt to print. 

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