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Unboxing your Elo desktop bundle

Your Elo desktop bundle contains everything you need to start selling with Lightspeed Retail and ignite your business.



Elo touch computer

  • Elo touch computer (15-inch screen, Windows 10)
  • Power cable



Receipt printer

  • Epson TM-m30II-NT
  • Power cable
  • Test paper roll
  • USB cable



Cash drawer

  • APG Minota 16x16
  • Money tray insert
  • Cash drawer cable
  • Keys (2)



Barcode scanner

  • Zebra DS2208
  • USB cable
  • Cradle


Set up your hardware

Before you begin, make sure you have access to a network connection. You'll need it to sign in to Lightspeed Retail POS and connect your devices.

Once you're ready, we recommend setting up your hardware in the following order:


  1. Elo touch computer
  2. Receipt printer
  3. Cash drawer
  4. Barcode scanner


You can keep this list of articles open and refer back to it as you systematically set up your devices.

Once you're done setting up your hardware, make a sale to test if your Elo desktop bundle is working as it should. Afterward, void the sale to remove it from your reports. We recommend doing this at the start of every business day before you open your store to customers.


Need help?

If you need help and haven't found what you're looking for in the Retail Help Center, contact us by email, chat or phone. We're available to help you 24/7.


Get started with Lightspeed Retail POS

Now that you've successfully set up your hardware—take a moment to celebrate this win. You're now ready to start selling with Lightspeed Retail POS.

Need help getting started with Lightspeed Retail POS? Follow the getting started guide.


Frequently asked questions (FAQs)

How do I format my item import file?

The table in this article will teach you how to format your item import file. It only includes the essential inventory data we recommend importing to get started with Lightspeed Retail POS.


How do I format my item import file?

If you have any formatting errors in your import file, Lightspeed Retail POS tells you how many errors your file contains and how to fix each of them. It does this by creating a version of your import file with two additional columns—Errors and Suggested Fixes. You can download this version of your import file, fix the errors within it and upload the file again.

To learn more, please see Fixing errors in item import files.


How do I create non-inventory items (e.g. lottery, grocery, tickets, etc.)?

You can create non-inventory items manually the same you do for any other item type. Just make sure you select Non-inventory from the Type drop-down.

You can also create non-inventory items through an item import. To do so, you need to add an Item Type column to your item import file and enter "Non-inventory" for this field.

To learn more about formatting this column and field, please see Formatting item import files.


How do I set up tax rules for different items?

If any of your items are taxed at a different rate than your sales tax, you first need to create tax classes for them under Settings Tax Classes. Then, assign the tax classes to the items in question. You can assign tax classes to items manually or through an item import.


How do I create shortcut buttons on the sales screen?

For shortcuts, you can add custom menu buttons to any of the four tabs on your register:


  1. Sales
  2. Layaways
  3. Special Orders
  4. Refund


You can configure them in many ways to meet your business needs. For example, you can use a custom menu button with the Items type to quickly add common items to a sale.


How do I create discount rules?

You can create discount rules under Settings Price & Discount Rules. Before you create discount rules, however, we recommend reviewing what discount rules can and can't do for now. This way, you can know how to create promotions that meet your specific business needs.

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