After you've connected to a vendor, you can now begin creating an order. Orders are sent from Lightspeed directly to the vendor. You will still be billed by the vendor in the traditional way, outside of Lightspeed.
- In your Retail account, select Inventory.
- Select Product Catalog located on the top, right-hand side of the page.
- Select Coast to Coast Distribution and select an item that you want to order.
- On the product page, type or use the arrow buttons to choose the quantity you want to order, then select Add to cart.
- Once all your items are added to the cart review the your cart by selecting Cart in the top right-hand side of the page.
- Select Create order. Your order will be automatically sent to your vendor where they will begin fulfilling your order. Once the vendor ships your order, you will be able to receive it by completing the automatically generated Purchase Order. Read more about receiving purchase orders.
Reviewing orders
You can review the status of your orders any time.
- In your Retail account, select Inventory.
- Select Product Catalog located on the top, right-hand side of the page.
- Select Orders in the top, right-hand side of the page.
Order statuses
- Order Created - An order you are currently creating but have not submitted yet. This is also the order in your cart at the moment.
- Order Submitted - An order that has been sent to your vendor but they have not reviewed it yet.
- Order Processing - An order that has been received by your vendor and is currently being worked on. You can check these orders for shipments.
- Order Completed - All items on this order have been shipped and there are no further actions to be taken by the vendor.
- Order Cancelled - The vendor is unable to process this order.