You can create an order with a supplier inside the Supplier Market. You will still be billed by the supplier in the traditional way, outside of Lightspeed.
- From the main menu, select Supplier Market.
- Select a supplier that you've already connected with. If unsure, read Connecting to a supplier.
- On the product page, enter the quantity you want to order, then select Add to cart. Repeat for all items you want to order.
- Once satisfied with your order, select Cart on the top-right of the page.
- Select Place order.
- The supplier receives your order. While you wait for them to fulfill your order, you can review the order status.
- When the supplier completes the order, Lightspeed creates a purchase order in Inventory > Purchase Orders. You can then use a purchase order to receive the items.
Lightspeed automatically adds items you order from the Supplier Market to your inventory. To prevent duplicates, Lightspeed searches for a match in your inventory. To ensure a correct match and prevent duplicates, confirm your UPCs, EANs and vendor SKUs are up to date. If Lightspeed creates a duplicate item, open the new item in your inventory. Then, merge the old item into it.
- The system makes two attempts when searching for an item match in your inventory. It first searches for the item's UPC or EAN. If no match is found, the system checks for vendor name and vendorID, also known as a Supplier SKU.
- When it finds a match, the system uses it when creating a purchase order. The system also updates this item with the most recent details from the vendor. This will often occur when you’re reordering an item.
- When more than one item matches, Lightspeed will use the most recently created item. Archived items are ignored by the system.
- When the system cannot locate an existing item, it creates a new item. This will often occur when you're ordering a new item. By default, the system will not import item details. Price, cost, and description need to be enabled in Inventory > Vendors > Select a vendor > Update From Catalog. Then, the system uses the new item to create a purchase order.