Once you've defined your employee roles, add employees under Settings > Employee Setup. We recommend giving each of your employees their own employee account.
The number of employees that you can add to your Retail account depends on your Lightspeed Retail POS plan. Under Settings > Employee Setup, you can see the employee limit of your plan (Maximum) and how many employees you can add (Available) if you select an employee and select Sign In in the submenu.
If you've reached your employee limit and the + New Employee button no longer displays under Settings > Employee Setup, we recommend archiving an employee you don't plan on using often.
To add employees:
From the main menu, click Settings > Employee Setup > + New Employee.
Enter the employee’s first name and last name.
Assign them to an employee role.Note: If you've assigned a custom employee role to some of your employees, click Rights in the submenu to enable a customized set of permissions. As custom employee roles are not listed under Settings > Employee Roles, you would need to edit the permissions from the employee's Rights submenu in the future.
If you have a multi-store account, you can limit the employee’s access to a specific shop by selecting the shop from the Limit To Shop drop-down.
In the Phones section, enter the employee's phone numbers:
In the Address section, enter the employee's mailing address:
- Address 2 (e.g. 3rd Floor)
- Postal Code/Zip Code
In the Other section, enter the following details:
- Email 1 (used if the Email contact method is selected)
- 2 (employee's secondary email address)
- Custom (e.g. employee number 13)
In the Contact section, select the employee's preferred contact method (Email, Mail or Call) for software updates and important messages from Lightspeed Retail POS. Your employee's explicit consent is required to contact them through these methods.
Click Save Changes.
Repeat the above steps until you've added all your employees.