With Lightspeed Retail POS, you can integrate your payment processing with Lightspeed Payments or with one of our third-party payment processors, provided they are supported in your region.
If you integrate your payment processing, your Retail POS account will be able to communicate with your payment processor and payment hardware. This means that during a sale, the sale total in Retail POS is sent to your terminal when it's time to process your customer's card. This prevents manual mistypes at the payment terminal. Once the payment is captured at your terminal and the sale is completed in Retail POS, the payment type (e.g. credit card) and the amount are recorded in your reporting. Depending on your integrated payment processor, you can also void the payment before the sale is completed or refund the payment from your Retail POS reporting. This returns the funds back to your customer's card.
In this section of the getting started guide, we'll cover how to integrate your payment processing and set up your payment hardware.
If you’re using a non-integrated third-party payment processor, no setup is required in your Retail POS account to start processing card payments as there will be no communication with your payment processor or payment hardware. Instead, during a sale, you will manually enter the sale total on your payment terminal when it's time to charge your customer's card. Afterwards, in your Retail POS account, you will to select which payment type your customer used (e.g. credit card) and enter the amount you charged to their card. Once you complete the sale, the payment type and amount are recorded in your Retail POS reporting. If you then void or refund the sale from your reporting, the funds are not returned to your customer's card. Instead, you need to use your payment hardware, connect to your payment processor's web portal or contact your payment processor.
What's next?
- If you're integrating your payment processing, please see Setting up your payment processing.
- If you're not integrating your payment processing and you've set up your account and hardware, please see About the Retail POS app.