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    Setting up your receipt printer on your iPad

    All iPad bundles come with a receipt printer and a test paper roll included. This allows you to set up and test your receipt printer right away. Which receipt printer model you receive, however, is dependent on your region. 

     

    Noam - Beta NoAm EMEA

    Star TSP143IIIU

    Product_2019_1882_Printer_TSP100III.jpg

    Epson TM-m30II-NT

    Epson_Product_2020_0139_edit__2_.jpg

    Epson TM-m30II-NT

    Epson_Product_2020_0139_edit__2_.jpg

     

    You may also receive a box of 50 receipt paper rolls if you purchased one as an add-on.

     


    The Star TSP143IIIU receipt printer connects directly to your iPad via a Lightning to USB cable and allows you to print receipts from your iPad.

    Setting up your Star TSP143IIIU involves the following steps:

     

    1. Connecting your printer
    2. Inserting a paper roll
    3. Adding your receipt printer in Retail POS

     

    Product_2019_1882_Printer_TSP100III.jpg

    What you'll need

    To set up your receipt printer,  you need to take out the following from your iPad bundle:

     

    Box 2: 

    • Star TSP143IIIU receipt printer
    • Power cable
    • Paper roll

     

    Pouch 3:

    • Lighting to USB cable

     

    Note: You’ll receive an email in your inbox as soon as your iPad bundle has shipped. If you have further questions regarding your shipment, please contact the shipping carrier or contact Billing.

     

    1. Connect your receipt printer

    To connect your receipt printer, you'll need its power cable and your iPad's Lighting to USB cable.

     

    1. Connect the Lightning to USB cable to your iPad and receipt printer.
    2. Connect the power cable to your receipt printer and an electrical outlet.HardwareGuide-01.jpg

       

       

    3. Turn on your receipt printer.

    HardwareGuide-02.jpg

     

    2. Insert a paper roll

    To insert the quarter paper roll that came with your receipt printer or a full paper roll that you purchased separately:

    1. To open the printer's cover, push the lever on the right-hand side of the printer away from you and lift the cover upwards.
    2. Insert the paper roll in the following orientation. While doing so, make sure the paper roll stays taut and doesn't unravel.

      Product_2019_1946_Printer_WithPaper.jpg

    3. Pull the paper out past the cutter at the front of the printer.
    4. Push the cover down to snap the lever shut. 

       

    3. Add your receipt printer in the Retail POS app

    1. On your iPad, open the Retail POS app.
    2. From the Profile screen under Devices, tap Receipt printer.

      receiptprinter.png

    3. Tap Add printer.

      addprinter.png

    4. Under Printers on your network, tap your Star TSP143IIU GY receipt printer. It could take a few seconds for your receipt printer to appear.

      selectprinter.png

    5. Optionally, enable Automatically print receipt switch if you want receipts to print automatically when you complete a sale. Alternatively, leave it disabled if you want to print receipts manually at the end of a sale.
    6. Tap Done. Your receipt printer will display as online on the Profile screen under Devices.

      printeronline.png

     

    What's next?


    The Epson TM-m30II-NT receipt printer can connect to your computer or iPad in two different ways:

     

    USB Connects directly to your computer with a USB cable and to your iPad with a Lightning to USB cable.
    LAN Connects directly to your network with a LAN cable. Your computer or iPad then connects to your printer through your network.

     

    Epson_Product_2020_0139_edit.jpg

    What you'll need

     

     

    TM-m30II-NT receipt printer Epson_Product_2020_0139_edit.jpg
    AC adapter and AC cable Epson_Product_2020_0146_edit.jpg

    Lightning to USB cable

    Product_2019_1598_05__3_.jpeg

    Paper roll

     

     

    Product_2019_1608_07.jpg 

     

     

    Note: We send you an email as soon as we ship your hardware. If you have further questions regarding your shipment, please contact the shipping carrier or contact Billing.

     

    Connecting your printer to your iPad with a Lightning to USB cable involves the following steps:

     

    1. Connecting your printer
    2. Inserting a paper roll
    3. Adding your receipt printer in Retail POS

     

    1. Connect your printer

    To connect your printer, you need its AC adapter, AC cable and Lightning to USB cable.

     

    Note: The images below are of the Epson TM-m30. The location of the ports varies slightly for the Epson TM-m30II-NT.

     

    1. Remove the back and bottom covers of your printer. 

      Epson_Product_2020_0155_edit.jpgEpson_Product_2020_0157_edit.jpg

    2. Connect the Lightning to USB cable to your printer and iPad.

      HardwareGuide-01__1_.jpeg

    3. Connect the AC adapter to your printer.
    4. Connect the AC cable to the AC adapter and an electrical outlet. 

      Epson_Product_2020_0148_edit.jpg

    5. Attach the bottom and back covers to your printer.

      Epson_Product_2020_0160_edit.jpgEpson_Product_2020_0185_edit.jpg

    6. Turn on your printer.

     

    The power LED light will stop blinking and become solid once your printer is ready.

     

    2. Insert a paper roll 

    1. To open the printer's cover, push the lever on the right-hand side of the cover away from you and lift the cover upwards.
    2. Insert the paper roll in the following orientation. While doing so, make sure the paper roll stays taut and doesn't unroll.

      Epson_Product_2020_0166_edit.jpg

    3. Pull the paper out past the cutter at the front of the printer.
    4. Push the cover down to snap the lever shut. 

       

    3. Add your receipt printer in the Retail POS app

    1. On your iPad, open the Retail POS app.
    2. From the Profile screen under Devices, tap Receipt printer.

      receiptprinter.png

    3. Tap Add printer.

      addprinter.png

    4. Under Printers on your network, tap your Epson TM-m30II-NT receipt printer. It could take a few seconds for your receipt printer to appear.

      Group_1__5___2_.png

    5. Optionally, enable Automatically print receipt switch if you want receipts to print automatically when you complete a sale. Alternatively, leave it disabled if you want to print receipts manually at the end of a sale.
    6. Tap Done. Your receipt printer will display as online on the Profile screen under Devices.

      Group_1__4___1_.png

     

    What's next?


    The Epson TM-m30II-NT receipt printer can connect to your computer or iPad in two different ways:

     

    USB Connects directly to your computer with a USB cable and to your iPad with a Lightning to USB cable.
    LAN Connects directly to your network with a LAN cable. Your computer or iPad then connects to your printer through your network.

     

    Epson_Product_2020_0139_edit.jpg

    What you'll need

     

     

    TM-m30II-NT receipt printer Epson_Product_2020_0139_edit.jpg
    AC adapter and AC cable Epson_Product_2020_0146_edit.jpg

    Lightning to USB cable

    Product_2019_1598_05__3_.jpeg

    Paper roll

     

     

    Product_2019_1608_07.jpg 

     

     

    Note: We send you an email as soon as we ship your hardware. If you have further questions regarding your shipment, please contact the shipping carrier or contact Billing.

     

    Connecting your printer to your iPad with a Lightning to USB cable involves the following steps:

     

    1. Connecting your printer
    2. Inserting a paper roll
    3. Adding your receipt printer in Retail POS

     

    1. Connect your printer

    To connect your printer, you need its AC adapter, AC cable and Lightning to USB cable.

     

    Note: The images below are of the Epson TM-m30. The location of the ports varies slightly for the Epson TM-m30II-NT.

     

    1. Remove the back and bottom covers of your printer. 

      Epson_Product_2020_0155_edit.jpgEpson_Product_2020_0157_edit.jpg

    2. Connect the Lightning to USB cable to your printer and iPad.

      HardwareGuide-01__1_.jpeg

    3. Connect the AC adapter to your printer.
    4. Connect the AC cable to the AC adapter and an electrical outlet. 

      Epson_Product_2020_0148_edit.jpg

    5. Attach the bottom and back covers to your printer.

      Epson_Product_2020_0160_edit.jpgEpson_Product_2020_0185_edit.jpg

    6. Turn on your printer.

     

    The power LED light will stop blinking and become solid once your printer is ready.

     

    2. Insert a paper roll 

    1. To open the printer's cover, push the lever on the right-hand side of the cover away from you and lift the cover upwards.
    2. Insert the paper roll in the following orientation. While doing so, make sure the paper roll stays taut and doesn't unroll.

      Epson_Product_2020_0166_edit.jpg

    3. Pull the paper out past the cutter at the front of the printer.
    4. Push the cover down to snap the lever shut. 

       

    3. Add your receipt printer in the Retail POS app

    1. On your iPad, open the Retail POS app.
    2. From the Profile screen under Devices, tap Receipt printer.

      receiptprinter.png

    3. Tap Add printer.

      addprinter.png

    4. Under Printers on your network, tap your Epson TM-m30II-NT receipt printer. It could take a few seconds for your receipt printer to appear.

      Group_1__5___2_.png

    5. Optionally, enable Automatically print receipt switch if you want receipts to print automatically when you complete a sale. Alternatively, leave it disabled if you want to print receipts manually at the end of a sale.
    6. Tap Done. Your receipt printer will display as online on the Profile screen under Devices.

      Group_1__4___1_.png

     

    What's next?