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Setting up the Verifone MX 915 with Lightspeed Payments

With the Verifone MX915 for Lightspeed Payments, you'll be able to quickly and easily accept card payments and you'll enjoy the following gateway features:

  • Manually entering a customer's credit card is possible during a transaction via the MX915. 
  • If your customer's card has insufficient credit or funds to cover a payment, Lightspeed Retail can partially approve the payment and charge the maximum available amount on the card (if Allow Partial Approvals is enabled in your Lightspeed Payments gateway settings). 
  • Removing a payment processed by Lightspeed Payments from an in-progress sale will void it and refund your customer's debit or credit card. However, voiding a completed Lightspeed Payments sale will delete the sale and its associated payment from your reporting but it won't return funds to your customer's debit or credit card. To return items to inventory and refund your customer's card, we recommend refunding the Lightspeed Payments sale instead of voiding it.

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  • Before you begin

    Before setting up your payment processing with the Verifone MX915, please gather the following box contents:

    Out of the box

    • Verifone MX915 terminal
    • Communications Module
    • 12V power adapter
    • Ethernet cable

    1. Connect the Verifone MX915 terminal to your network

     Your MX915 terminal requires power and internet access. 

    1. Insert the Communications Module into the top of the terminal such that the tabs face outwards. The tabs will click into place when the module is fully inserted.
    2. Connect the 12V power adapter and the ethernet cable to the now installed Communications Module.
    3. Connect the other end of the ethernet cable to an ethernet port on your router.
    4. Connect the other end of the 12V power adapter to a power source.

    Once the terminal is plugged in, it will power on automatically and begin its boot-up sequence, ending in an activation code screen. You'll use this code to pair the terminal with your account and it will remain onscreen until you do.

    If you have any questions regarding connecting your terminal to your network, please contact Lightspeed Support for further hardware assistance.

    2. Add the Verifone MX915 to your Retail account

    Lightspeed Retail is designed to save all the terminals that you've added to Lightspeed Payments in a shared list between your computers and iPads. This facilitates terminal setups in the future if you use Lightspeed Retail on multiple devices. If terminals are removed from your Lightspeed Retail account, the list is updated on all your devices.

    To add the MX915 terminal:

    1. Click on Settings > Payment Processing.
    2. Click Configure on the Lightspeed Payments banner.
    3. Under SHOPS, click Add a Payment Terminal for the appropriate shop. A new window displays.
    4. Enter a name for the terminal.
    5. Enter the Activation Code displayed on the terminal's idle screen.
    6. Click Add.

    You are now ready to accept card payments.

    3. Process a test transaction with Lightspeed Payments

    1. From the main menu, click Sales > New Sale.
    2. To add a miscellaneous charge, click the Misc menu button.
    3. Enter 0.05 in the Price field.
    4. Deselect the Tax checkbox.
    5. Click Save.
    6. Click Card.
    7. In the new Credit/Debit window, select your terminal.

      NOTE: The register will default to the terminal you select for all subsequent payments or until you select a different terminal.

    8. Process a credit or debit card at your terminal.
    9. Click Finish Sale.

    You can now refund the test transaction.

  • Before you begin

    Before setting up your payment processing with the Verifone MX915, please gather the following box contents and note the following gateway features:

    What you'll need

    • Verifone MX915 terminal
    • Communications Module
    • 12V power adapter
    • Ethernet cable

    1. Connect the Verifone MX915 terminal to your network

     Your MX915 terminal requires power and internet access. 

    1. Insert the Communications Module into the top of the terminal such that the tabs face outwards. The tabs will click into place when the module is fully inserted.
    2. Connect the 12V power adapter and the ethernet cable to the now-installed Communications Module.
    3. Connect the other end of the ethernet cable to an ethernet port on your router.
    4. Connect the other end of the 12V power adapter to a power source.

     Once the terminal is plugged in, it will power on automatically and begin its boot-up sequence, ending in an activation code screen. You'll use this code to pair the terminal with your account and it will remain onscreen until you do.

    If you have any questions regarding connecting your terminal to your network, please contact Lightspeed Support for further hardware assistance.

    2. Add the Verifone MX915 to your Retail account

    Lightspeed Retail is designed to save all the terminals that you've added to Lightspeed Payments in a shared list between your computers and iPads. This facilitates terminal setups in the future if you use Lightspeed Retail on multiple devices. If terminals are removed from your Lightspeed Retail account, the list is updated on all your devices.

    To add the Verifone MX915 terminal:

    1. On the Profile screen, under Devices, tap Payment terminal.
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    2. Tap Add payment terminal...
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    3. Enter the terminal's Name and tap Next.
    4. Enter the Activation Code displayed on the terminal's white idle screen.
    5. Enter the terminal's Terminal ID (optional) and tap Next
    6. Once the terminal is successfully paired, tap Done. A checkmark should appear to the left of the terminal's name to indicate the connection between your iPad and terminal was successful. 
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    7. Tap Done to return to the Profile screen.

    Your payment terminal should now display on the Profile screen.
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    You are now ready to accept credit and debit card payments.

    3. Process a test transaction

    1. On the Profile screen, tap New Sale.
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    2. Scan or search for an item to add it to the sale.
    3. Tap Card.
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    4. Process a credit or debit card at your terminal.
    5. Once the screen displays Payment Successful, tap Finish Sale.
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     You can now refund the test transaction.

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