Logging in on your iPad

To log in to user account username and password.

  1. Start the app.
  2. Enter your user account username and password.

Forgot your password?

Can’t remember your password? Just follow the steps detailed below to reset your password.

Your login username must be a valid email address in order to reset your password using the steps detailed in this section. If your username is not a valid email address, please contact Lightspeed Support to reset your password.

  1. From the login screen, swipe up, and then tap Forgot Password?.

  2. Enter your Email Address.
  3. Tap Reset Password. Lightspeed will send you an email at the specified email address with instructions for resetting your login password.
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