If a gift card reaches a zero balance, you can recycle the card for reuse. This deactivates a gift card so that it can be reactivated as if it were a brand-new, unused gift card. The gift card’s previous transaction and payment history is maintained for referral and reporting.
- From the main menu, click Customers > Recycle Card.
- Scan the gift card barcode or enter the barcode number.
- Click Search.