Considerations for merchants migrating from Web Store

Web Store short and long descriptions are pushed from Retail to eCom for non-matrix products as part of the initial data load, but are not updated after the initial provisioning.

  • Web Store short description have HTML removed and is shown as the product description in eCom.
  • Web Store long description have HTML left intact and is shown as the product content in eCom.   
  • Web Store product dimensions (width, height, depth) and weight are (included) pushed from Retail to eCom for non-matrix items (initial data push from Retail to eCom only).

    NOTE: Only the numerical value (for example, 2.9) is sent while the units of measurement in eCom (for example, grams, inches) are set by default based on the region your store is installed from. For example: If you're a Canadian merchant, you will see measurements in metric.

Once your eCom store is created, refer to the following eCom articles to see where to enter product metadata:

Have more questions? Submit a request