Searching for items on your iPad

You can search your item inventory to view item information or to add item to sales, or use the Show-and-Tell feature to display item images and information to customers.

Offline mode

Lightspeed Retail POS caches your item information so that item search and data is available even when your device is not connected to the internet. When offline, item data is based on the information when the device was last online. A small number of item images are also cached by Lightspeed. As a result, not all item images are available when working offline.

To search for items

  1. Tap the Search icon.

  2. Select the search view mode by tapping either the List or Thumbnail icon.

    Itemview_gif.gif

  3. Search for items by barcode, description, tags, or filters.

    Barcode

    Scan the item barcode. Tap the item to view the item details.

    Product description

    Type the item description in the search field. Tap the item to view the item details.

    NOTE: You can use the search filters to narrow your search results even further.

    Product tag

    Product tags in Lightspeed Retail POS are automatically generated from the product’s tags, manufacturer, and category as specified in the item details in Lightspeed Retail.

    1. Once a product is selected and is visible in the Item Information Panel, tap a product tag to search for all products with a similar tag.

    2. Tap the item to view the item details.

      NOTE: You can use the search filters to narrow your search results even further.

    Filters

    You can use the search filters to narrow your search results by description, price, category, tag, or manufacturer. The filters can be used in conjunction with any other search method to further narrow your search results. For example, you can enter a product description in the search field and then filter the search results by tag. Search filters are available in both list and thumbnail mode. In list mode, you can also narrow your search by selecting a letter from the alphabetical directory.

To view product information

When you select and item from the search screen or during a sale, the item is displayed with its default image, description, price, quantity available in stock and tags.

To use show and tell

With Show-and-Tell, you can help customers during a sale by swiping through item images and viewing item information. You can access Show-and-Tell when you select a item from the search screen, or from the item list during a sale.

  1. From the search screen, tap the item. The image appears in the Item Information Panel.

  2. To open Show-and-Tell, tap the item image.

  3. To display the item manufacturer, category, quantity on hand and price, tap the expand arrow at the bottom of the screen.

  4. To start a new sale for the item or add it to the current sale, tap Add to Sale.

  5. To browse the item images, swipe the image towards the left or right.

Have more questions? Submit a request