Searching for products on your iPad

You can search your product inventory to view product information or to add products to sales, or use the Show-and-Tell feature to display product images and information to customers.

Offline mode

Lightspeed Retail POS caches your product information so that product search and data is available even when your device is not connected to the internet. When offline, product data is based on the information when the device was last online. A small number of product images are also cached by Lightspeed. As a result, not all product images are available when working offline.

To search for items

  1. Tap the Search icon.

  2. Select the search view mode by tapping either the List or Thumbnail icon.

  3. Search for products by barcode, description, tags, or filters.

    Barcode

    Scan the product barcode. Tap the item to view the product details.

    Product description

    Type the item description in the search field. Tap the item to view the product details.

    NOTE: You can use the search filters to narrow your search results even further.

    Product tag

    Product tags in Lightspeed Retail POS are automatically generated from the product’s tags, manufacturer, and category as specified in the product details in Lightspeed Retail.

    1. Once a product is selected and is visible in the Product Information Panel, tap a product tag to search for all products with a similar tag.

    2. Tap the item to view the product details.

      NOTE: You can use the search filters to narrow your search results even further.

    Filters

    You can use the search filters to narrow your search results by description, price, category, tag, or manufacturer. The filters can be used in conjunction with any other search method to further narrow your search results. For example, you can enter a product description in the search field and then filter the search results by tag. Search filters are available in both list and thumbnail mode. In list mode, you can also narrow your search by selecting a letter from the alphabetical directory.

To view product information

When you select a product from the search screen or during a sale, the product is displayed with its default image, description, price, quantity available in stock and tags.

To use show and tell

With Show-and-Tell you can help customers during a sale by swiping through product images and viewing product information. You can access Show-and-Tell when you select a product from the search screen, or from the item list during a sale.

  1. Tap the product from the search screen.
  2. The image appears in the Product Information Panel.

  3. Tap the product image to open Show-and-Tell.

  4. Tap the expand arrow at the bottom of the screen to display the product manufacturer, category, quantity on hand, and price.

  5. You can tap Add to Sale to start a new sale for the item or add it to the current sale.

  6. Swipe the image to browse the product images.

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