About POS and Manager modes on your iPad

You can use Lightspeed Retail in POS mode and Retail Manager mode. POS mode features a branded interface and is used for quick point-of-sale actions. Retail Manager mode mirrors the Web Interface and is used to manage your system. The mode you choose depends on the actions that you want to perform.

POS mode actions

  • Process basic sales, refunds and exchanges
  • Sell and recharge gift cards
  • Display product images and information to customers using the Show-and-Tell feature
  • Access completed or in-progress sales.

Retail Manager mode actions

  • Inventory management
  • Reports
  • Advanced sale workflows such as special orders and layaways
  • Work orders
  • Account settings

Accessing POS and Retail Manager modes 

POS mode

  1. Open the main menu.

  2. Tap Retail Manager to either show or hide the Retail Manager menu options. When the Retail Manager menu options are hidden, the POS mode menu options appear.

Retail Manager Mode

Your user account must have External Login permission to access Retail Manager features. For instructions on how to use the individual Retail Manager options and features, refer to the Web Interface documentation.

  1. Open the main menu.

  2. Tap Retail Manager to either show or hide the Retail Manager menu options. When the Retail Manager menu options are hidden, the POS mode menu options appear.

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