Convictional can connect seamlessly to Shopify, the process is like installing an app within your Shopify store. To connect your store, go to the Integration Settings and you will see a section called "Connect your Shopify Store". Click the "Connect Shopify" button.
Product Formatting: By default, we will sync active products, inventory counts, and order fulfillments. When your buyer receives or directly submits an order for your product, we will pass that order back into your store so that you can fulfill it.
Product Updating: Products are synced every hour from Shopify to Convictional and then to Lightspeed. Any updates you make to your product catalog will sync accordingly from Shopify. Ensure active products are associated with a price list.
Order Name: Orders received within Shopify will contain the Lightspeed Merchant name with “B2B: “ appended to the front of the name. Thus, an order from Bob’s Bikes would display in your Shopify store as customer name = “B2B: Bob’s Bikes”.
Orders also appear in the Convictional environment under the “orders” tab at https://app.convictional.com/orders
Price Lists: Price lists outline the wholesale cost and retail price for your products. Price lists must be created within the Convictional Prices tab. See Convictional’s guide on price lists. Note: any new products must also be added to a price list before they can sync.
Order Information: Sellers using Shopify can view Lightspeed orders within the Shopify Orders tab or via the Convictional Orders tab. New orders will sync every 15 minutes from Lightspeed to Convictional to Shopify. As well as order updates sent from Shopify to Convictional to Lightspeed.
Order Status: Order status is either “incomplete” or “complete” for Lightspeed orders processed via Convictional. Merchant orders that have not received fulfillment information are marked as incomplete until such information is sent to Convictional. Orders are complete when all products have fulfillment information associated with them. Merchants must contact their supplier to cancel an order.
Fulfilling Orders: Information for the Merchant name and address will be visible in Shopify. Orders can be fulfilled partially or in full. Shipment information (ex tracking number) can be uploaded to Orders from Shopify or Convictional app.
Paid Status: Orders display as “paid”. Payment for orders occurs outside of Lightspeed and Convictional. To receive payment for your order, please invoice your merchant directly as per your usual process.