When accessing your Retail account from the Retail POS app on your iPad, it's important to note that it has two modes:
- POS mode
- Retail Manager mode
POS mode features a branded interface and is used for quick point-of-sale actions (e.g. sales, refunds and exchanges).
Retail Manager mode mirrors the web interface you see when accessing your Retail account from a web browser on your computer. Along with quick and advanced point-of-sale actions (e.g. layaways, special orders and work orders), this mode is used to manage your system (e.g. inventory, settings and reports).
The Retail iPad category focuses on understanding how to use your Retail account in POS mode. Wherever actions are required in Retail Manager mode, you will be guided to articles in the Retail Desktop category.