As a Lightspeed Retail merchant, one of the ways you can access your account is from a web browser (e.g. Firefox or Google Chrome) on your desktop or laptop computer.
You can also access your Retail account from the Retail POS app on your iPad. If you are using the Retail POS app, it's important to note that it has two modes:
- POS mode
- Retail Manager mode
POS mode features a branded interface and is used for quick point-of-sale actions (e.g. sales, refunds and exchanges).
Retail Manager mode mirrors the web interface you see when accessing your Retail account from a web browser on your computer. Along with quick and advanced point-of-sale actions (e.g. layaways, special orders and work orders), this mode is used to manage your system (e.g. inventory, settings and reports).
The Retail Desktop category contains information geared towards merchants accessing their Retail account from:
- a web browser on their desktop or laptop computer.
- the Retail POS app in Retail Manager mode on their iPad.
To understand how to use the Retail POS iPad app in Retail Manager mode on your iPad, you'll find helpful articles in the Retail iPad category.